Written scenario · Communication, Empathy

Be your own boss

You are a close friend of Destiny, who works as a receptionist.

Destiny has spent $2,000 of her savings on starter stock from a company that sells skin-care products through personal networks. She earns a commission on her sales and on anyone she recruits. She is excited, tells you she plans to quit her job within six months, and asks you to sign up under her. You have read that most people in this kind of business earn little or lose money.

The two questions

  1. 1How would you respond to Destiny?
  2. 2How do you try to change someone's mind without making them feel foolish?

What raters look for

Communication
Listens first, speaks clearly and respectfully, and adapts the message to the listener.
Empathy
Recognizes what others feel and need, and lets that shape the response without losing judgment.

Answer scenarios like this on the real timers

Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.

Practice free