Personal question · Empathy, Communication
Not knowing what to say
When someone we know is going through something hard, it is not always obvious what they need from us.
The two questions
- 1Tell us about a time someone you know was struggling and you were unsure how to help. What did you do?
- 2What did you learn about what people need when they are having a hard time, and how has that changed how you support others?
What raters look for
- Empathy
- Recognizes what others feel and need, and lets that shape the response without losing judgment.
- Communication
- Listens first, speaks clearly and respectfully, and adapts the message to the listener.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free