Scene to read · Ethics, Professionalism
What the witnesses can confirm
You work the skate rental window at an outdoor ice rink, where Flor is your manager.
At the rental window, you and Flor, 46, saw a supply van clip a parked moped and leave, but neither saw the driver's face. The supplier is checking who drove it. Habib, 29, the owner, speaks English as a second language and needs a witness account for his repair claim. Flor controls your shifts and wants all accounts routed through her.
The scene
Habib: Did you see what happened? My claim needs a witness account.
Flor: We're checking the driver. Please let me handle the official account.
Habib: I'm not asking you to identify anyone, just describe what happened.
Flor: Separate accounts could conflict. Will you send your statement through me?
The two questions
- 1How would you respond to Habib and Flor, and what would you include in a witness account?
- 2How do you decide when to follow a manager's reporting process and when to speak independently?
What raters look for
- Ethics
- Weighs competing duties honestly, protects people from harm, and stays accountable to rules and values.
- Professionalism
- Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
