Scene to read · Motivation, Self-awareness
Beyond the training slides
You are a hospital information-desk volunteer offered responsibility for improving new volunteers' training.
In the hospital volunteer office, Clovis, the coordinator, 45, and Conall, a fellow volunteer, 58, discuss the offer with you. You joined for face-to-face contact with visitors. Recent trainees have needed substantial help during supervised desk shifts despite completing classroom sessions. The team badly needs a trainer, and redesigning and delivering training would take most of your weekly hours.
The scene
Clovis: I'd like you to train volunteers; our current sessions aren't preparing them.
Conall: They know the slides, but freeze when visitors ask unexpected questions.
Clovis: You could redesign training, but that would replace most desk hours.
Conall: Your visitor experience could help; would you actually enjoy teaching from it?
The two questions
- 1How would you respond to the training offer, and what would you want to understand before committing?
- 2How do you distinguish work that feels personally rewarding from work where you can make a useful contribution?
What raters look for
- Motivation
- Shows genuine, sustained drive and a clear reason for choices, including when work is unglamorous.
- Self-awareness
- Recognizes own biases, limits and emotions, and seeks and uses feedback.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
