Scene to read · Professionalism, Communication
Between floors
You are a hospital volunteer.
In the elevator, Nasser, the senior staff member who approves your hours, has just briefed a colleague about a patient, using his full name and room number, while other people rode along. The colleague and the rest stepped out a floor ago. Only you, Nasser and Winona, a stranger in a winter coat, remain.
The scene
Winona: I now know a stranger's name, room and troubles. Is that normal here?
Nasser: Her shift ended at that floor. It was my one chance to brief her.
Winona: I'd hate that to be my husband. You work here, what do you think?
Nasser: You've seen how short-staffed we are. When else could I have done it?
The two questions
- 1How would you respond to Nasser and Winona in the elevator, and what would you do afterward?
- 2Describe a time you saw someone more senior than you fall short of a standard. What did you do?
What raters look for
- Professionalism
- Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
- Communication
- Listens first, speaks clearly and respectfully, and adapts the message to the listener.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
