Scene to read · Professionalism, Communication

Which valve is which

You are staying with relatives as a big storm approaches.

A big storm is due tonight, and your aunt Chiara is showing the household how to shut off the gas and water in the basement. She keeps turning it into a comedy routine for the relatives laughing at the top of the stairs, who have been tense all day. Your other aunt, Tomoko, is standing with you by the water heater.

The scene

Chiara: And this little red fellow is the gas. Or the water. Let's find out together!

Tomoko: I honestly still can't tell which one is which.

Chiara: Relax, it's lefty-loosey, righty-tighty. Hear that? First laugh they've had all day.

Tomoko: It's fine. Don't stop the show for me. I'll figure it out.

The two questions

  1. 1What would you do, and what would you say?
  2. 2Describe a time you had to decide whether to interrupt something everyone was enjoying because something important was being missed.

What raters look for

Professionalism
Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
Communication
Listens first, speaks clearly and respectfully, and adapts the message to the listener.

Answer scenarios like this on the real timers

Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.

Practice free