Scene to read · Self-awareness, Communication

You sounded so sure

You are waiting at a subway station with a friend.

At the station map board, a tourist named Ishita asked you the way to the airport line, and you answered without hesitating: platform two. You last rode that line a year ago, and the map shows routes but not platform numbers. Your friend Ignacio is beside you as a train is announced.

The scene

Ishita: Platform two, got it. Thank you! My flight's at six, so I'll run.

Ignacio: Wait, no. Airport's platform four. Two goes to the harbor. I'm sure.

Ishita: They're announcing two right now. The next airport train's in thirty minutes. Which?

Ignacio: You said it so confidently. But when did you last actually ride it?

The two questions

  1. 1What would you say to Ishita, and why?
  2. 2Why do people sometimes sound more certain than they are, and what does that cost the people relying on them?

What raters look for

Self-awareness
Recognizes own biases, limits and emotions, and seeks and uses feedback.
Communication
Listens first, speaks clearly and respectfully, and adapts the message to the listener.

Answer scenarios like this on the real timers

Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.

Practice free