Scene to read · Collaboration, Problem solving
Lock the roster or leave it open
You are the third volunteer coordinator, asked by Saskia and Satyam to settle how the shared roster is edited.
In a church hall office, Saskia and Satyam, fellow volunteer coordinators, stand over a laptop showing the shared roster. Last weekend two shift swaps overwrote each other, and a stall went unstaffed. They have each asked you to decide today.
The scene
Saskia: Two swaps overwrote each other and a stall sat empty. Only coordinators should edit this.
Satyam: We field every swap request, and volunteers wait days. Let them swap.
Saskia: Waiting beats an empty stall. Most of our volunteers aren't careful with spreadsheets.
Satyam: Locking punishes everyone for one mistake. We've split this evenly, so you decide.
The two questions
- 1What would you decide about the roster, and what would you say to Saskia and Satyam?
- 2How do you decide when a shared system should be tightly controlled and when it should stay flexible?
What raters look for
- Collaboration
- Works toward a shared goal, shares credit and load, and repairs friction inside a team.
- Problem solving
- Gathers facts before acting, considers options and consequences, and chooses a workable next step.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
