Scene to read · Collaboration, Problem solving
Checked twice
You started three weeks ago in a hospital's laundry plant.
Shin, who has sorted linen here for decades, taught you the team's habit: skip the second count of each cart against its ward's order sheet so everything is loaded before the delivery trucks pull out. On Monday a ward received forty sheets too few. Today you counted every cart twice, and your line finished last. Yusuf, who runs the sorting room, walks in.
The scene
Yusuf: Ward six came up forty sheets short Monday. Today this line's last. Why?
Shin: Count twice, trucks leave late. Count once, wards get linen on time. Mostly.
Yusuf: Mostly isn't the rule, Shin. You're three weeks in, fresh eyes. What have you seen on this line?
The two questions
- 1How would you answer Yusuf, and why?
- 2Describe a time you were shown a shortcut by someone more experienced that you were not sure about. What did you do?
What raters look for
- Collaboration
- Works toward a shared goal, shares credit and load, and repairs friction inside a team.
- Problem solving
- Gathers facts before acting, considers options and consequences, and chooses a workable next step.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
