Written scenario · Communication, Self-awareness
You never showed me
You train new volunteers at an animal shelter.
Last week you trained a new volunteer, Hye-jin, including how to secure the kennel doors. Today a dog got out of a kennel she had closed and ran into the parking lot before staff caught it. When the shelter manager asks what happened, Hye-jin says you never showed her the second latch. You are sure you did, but you trained four people that day.
The two questions
- 1What would you do?
- 2What makes instructions easy to understand and remember?
What raters look for
- Communication
- Listens first, speaks clearly and respectfully, and adapts the message to the listener.
- Self-awareness
- Recognizes own biases, limits and emotions, and seeks and uses feedback.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
