Scene to read · Empathy, Motivation

Walking or wheeled to the ward

You are a volunteer guide at a hospital entrance, and both Belinda and Bayard have asked you to decide how the escort goes.

In the long corridor by the wheelchair stand, Belinda, a fellow volunteer, is escorting Bayard, a visitor, to a ward. Bayard walks slowly but steadily. Belinda has two more escorts waiting at the entrance. You are the guide in charge of assigning escorts, so the decision is yours.

The scene

Belinda: Bayard, sit down. The chair gets us there in five minutes.

Bayard: Thanks, Belinda, but I'll walk. Being wheeled makes me feel like luggage.

Belinda: I understand, Bayard. But two more visitors are waiting, and I'm behind.

Bayard: I'm slow, not helpless. I'll take my time. You two decide.

The two questions

  1. 1What would you do, and why?
  2. 2Tell us about a time you had to balance someone's wish to do something their own way against a practical constraint.

What raters look for

Empathy
Recognizes what others feel and need, and lets that shape the response without losing judgment.
Motivation
Shows genuine, sustained drive and a clear reason for choices, including when work is unglamorous.

Answer scenarios like this on the real timers

Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.

Practice free