Scene to read · Professionalism, Ethics
Which room?
You work the night shift at a hotel front desk.
At 11 p.m., a man approaches the desk. He looks upset and is holding his phone.
The scene
Man: My wife checked in here tonight. Sandra Mills. I need her room number, it's a family emergency.
Man: She's not answering her phone. Look, I'm her husband. Just give me the number, or a key.
The two questions
- 1What would you do?
- 2Why does confidentiality matter, even when someone seems to have a good reason to ask?
What raters look for
- Professionalism
- Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
- Ethics
- Weighs competing duties honestly, protects people from harm, and stays accountable to rules and values.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
