Scene to read · Problem solving, Empathy
One seat short
You staff the reception desk at a care home on weekends.
Today's minibus outing to the lake is full: nine residents, the leader, Elif, and one new helper on her first day. Stanley, 88, turned down a place last week but has come to the entrance this morning in his coat. Elif, who speaks English as a second language, steps off the bus to talk with him beside your desk.
The scene
Stanley: I said no last week. Today's our anniversary. We fished that lake forty years.
Elif: Every seat is taken, Stanley. Only the new helper's seat could be free.
Stanley: I walk fine. I'd be a help, not a burden.
Elif: Alone with ten by water, I worry. But I hate saying no. What do you think?
The two questions
- 1What would you say to Elif and Stanley?
- 2When there is not enough for everyone, how should it be decided who goes without?
What raters look for
- Problem solving
- Gathers facts before acting, considers options and consequences, and chooses a workable next step.
- Empathy
- Recognizes what others feel and need, and lets that shape the response without losing judgment.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
