Scene to read · Problem solving, Communication

Before the room closes

You are a hospital volunteer who manages the key to the only quiet room on this floor.

In a hospital waiting corridor, Cordelia, 52, wants silence to rest and pray. Corinna, 65, needs somewhere to settle her restless grandson, who is with a relative nearby. The quiet room closes in fifteen minutes for scheduled maintenance; neither expects a few minutes inside to help much. You cannot extend access, and another suitable space has not been confirmed.

The scene

Cordelia: I asked first. Splitting fifteen minutes won't give me much quiet.

Corinna: I understand, but he's overwhelmed, and the waiting room isn't helping.

Cordelia: Could someone find another space while I use this one briefly?

Corinna: Could they look for you instead? Moving him twice sounds harder.

The two questions

  1. 1How would you allocate the remaining room time, and what would you say to Cordelia and Corinna?
  2. 2Tell us about a time you had to divide a limited space or resource between people who each had a fair claim. How did you handle it?

What raters look for

Problem solving
Gathers facts before acting, considers options and consequences, and chooses a workable next step.
Communication
Listens first, speaks clearly and respectfully, and adapts the message to the listener.

Answer scenarios like this on the real timers

Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.

Practice free