Video scene · 0:20 · Resilience, Professionalism
Training my replacement
You work in customer support at a software company.
This morning you and your coworker Tobias were told that your jobs end in two weeks. Your manager, Helga, has asked you both to spend that time training the team that will take over. At your desks, Tobias is packing a box.
What's said in the scene
Tobias: Train my own replacement? No. I'm using my sick days and I'm gone.
Helga: I didn't make this decision. Your customers will pay if the handover is bad.
Tobias: They stopped being my customers this morning.
Helga: I can't force either of you. Will you stay and do it?
The two questions
- 1What would you do, and what would you say to Tobias?
- 2How do you keep doing good work when you feel you have been treated unfairly?
What raters look for
- Resilience
- Recovers from setbacks, manages stress constructively, and learns from failure.
- Professionalism
- Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
Answer scenarios like this on the real timers
Watch the scene once, record your answers, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
