Personal question · Self-awareness, Professionalism

Calm on the outside

Work and volunteering sometimes mean finishing a task properly while feeling frustrated or unfairly treated by a boss, a customer or a coworker.

The two questions

  1. 1Tell us about a time you kept your composure and handled a task professionally even though you were frustrated or felt you were being treated unfairly. What did you do in the moment?
  2. 2What did that experience teach you about how you act under pressure, including anything about what you felt or did that you would handle differently?

What raters look for

Self-awareness
Recognizes own biases, limits and emotions, and seeks and uses feedback.
Professionalism
Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.

Answer scenarios like this on the real timers

Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.

Practice free