Written scenario · Communication, Ethics
The first note in the box
You serve on the staff committee at a commercial bakery.
The bakery set up an anonymous feedback box last month. One of the first notes says Akira, a well-liked shift supervisor who counts and divides the shared tip jar, has been keeping part of it. The note gives no dates or amounts, and because one person counts the tips with no written record, there is nothing to check it against. Some staff say they would never speak up with their names attached. The owner asks for your recommendation: should the box stay anonymous, and what should be done about the note?
The two questions
- 1What would you recommend to the owner, and how would you want the accusation to be raised with Akira?
- 2Describe a time you had to act on or respond to information you could not verify. What did you do?
What raters look for
- Communication
- Listens first, speaks clearly and respectfully, and adapts the message to the listener.
- Ethics
- Weighs competing duties honestly, protects people from harm, and stays accountable to rules and values.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
