Scene to read · Equity, Communication
Who works the holiday
You are the assistant manager of a coffee shop, and you draft the weekly schedule.
The shop stays open through the winter holidays. For three years the manager, Tess, has given those days off to staff who have children. In the back room, Arun, a barista with no children, has asked to see next month's draft.
The scene
Arun: Three years I've worked every holiday. My parents live eight hours away.
Tess: People with kids need those mornings. It's one day for you. For them it's childhood.
Arun: So my family counts less because I don't have children?
Tess: You write the schedule. Tell me how you'd do it.
The two questions
- 1How would you write the schedule, and how would you explain it to Tess and Arun?
- 2Is treating people fairly the same as treating them equally? Explain.
What raters look for
- Equity
- Notices unequal access or treatment and acts fairly, especially for people with less power.
- Communication
- Listens first, speaks clearly and respectfully, and adapts the message to the listener.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
