Casper scenario · Written scenario · Professionalism, Empathy
No permit for the charity car wash
You work as a city bylaw officer.
On a Saturday you find high school students running a car wash in a grocery store parking lot to raise money for a classmate's family, who lost their home in a fire. They have no vendor permit, which the bylaw requires. The store manager wants them gone, and the owner of a paid car wash across the street has complained twice this year that the city ignores unpermitted fundraisers that take his customers. The fine is $250. The students say they did not know about permits and have raised $600.
The two questions
- 1What would you do, and why?
- 2When should someone enforcing a rule use discretion, and when should they apply it the same way to everyone?
A sample answer, and how to improve it
A typical first attempt at question 1 scores 5.5 on the 1–9 scale raters use. Confetto's Casper coach rewrites it line by line to 7, with the reason for each change.
See the sample answerWhat raters look for
- Professionalism
- Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
- Empathy
- Recognizes what others feel and need, and lets that shape the response without losing judgment.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Start with 7 days free.
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