Written scenario · Problem solving, Ethics
Ending late fines
You sit on your city library's advisory board.
The board is weighing whether to end all late fines and the account blocks that follow unpaid ones. Tracy, a parent who spoke at tonight's meeting, said a 30-dollar balance has kept her family away for a year, and branch data show blocked accounts cluster in the poorest neighborhoods. Staff answer that when a nearby city dropped its fines, more books came back late or not at all, and waiting lists for popular titles, used most by those same families, grew longer. The library director asks for your recommendation.
The two questions
- 1What would you recommend, and why?
- 2Describe a time you had to enforce, follow or question a rule that seemed to hurt the people it was meant to serve.
What raters look for
- Problem solving
- Gathers facts before acting, considers options and consequences, and chooses a workable next step.
- Ethics
- Weighs competing duties honestly, protects people from harm, and stays accountable to rules and values.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
