Video scene · 0:20 · Problem solving, Professionalism

Two urgent jobs

You have a summer job at a large garden center.

It is a busy Saturday morning. Two assistant managers, Tomás and Yvonne, find you at the same moment near the loading area.

What's said in the scene

Tomás: I need you on the delivery truck right now. The driver leaves at noon, with or without this order.

Yvonne: No, the tills are backed up out the door. I need you on register two, now.

Tomás: (to you) Well? Which is it?

The two questions

  1. 1What would you do?
  2. 2How do you decide what to do first when everything seems urgent?

What raters look for

Problem solving
Gathers facts before acting, considers options and consequences, and chooses a workable next step.
Professionalism
Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.

Answer scenarios like this on the real timers

Watch the scene once, record your answers, and get each one scored 1–9 the way raters score. Your first set is free, no card.

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