SituationalIntermediateMMI station, Traditional one-on-one
A patient specifically requests to see 'the doctor' and not 'just a PA.' How do you respond?
Situational: A practical problem in school, clinic or work. What do you do next?
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Sample answer outline
- Stay calm and don't take it personally. Ask what's behind the request: a past experience, a specific worry.
- Explain your role briefly and confidently: your training, how you work with the physician, what you'll do today.
- Offer a path: you'll start the visit and involve the physician if needed, or arrange for them to see the doctor.
- Respect their choice if they still prefer the physician.
What makes it work
- Confidence without defensiveness builds trust.
- Putting the patient's comfort first is the professional move.
How to approach situational questions
- Start with safety: is anyone at risk right now?
- Gather information before judging anyone involved.
- Act in proportion: a private conversation first, escalation when needed.
- Close the loop: follow up, document and reflect.
What it tests
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