Role-playBeginnerMMI station

Role-play: Your coworker, played by an actor, keeps arriving late and you have been covering for them. Talk to them.

Role-play: An acting station: you talk to an actor as if the situation were real.

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Sample answer outline

  1. Choose a private moment and open with care: "I've noticed you've been late a few times. Is everything OK?"
  2. Listen. There may be a reason (health, family, transport) that changes what help looks like.
  3. Be honest about the impact on you and the team, using "I" statements.
  4. Agree on something concrete together, and say you'd need to involve the manager if it keeps happening.

What makes it work

  • Curiosity before judgment opens the conversation.
  • It ends with a clear plan, not just feelings.

How to approach role-play questions

  1. Talk to the actor directly, as if it were real. Don't narrate what you would do.
  2. Introduce yourself and find out what they know and feel before giving information.
  3. Name emotions out loud, then share information in small pieces.
  4. Agree on a next step before time runs out.

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