Written scenario · Empathy, Equity
Pacing by the entrance
You are waiting in a hotel lobby for an airport shuttle with a coworker, Jun-ho.
A woman in a rumpled coat is pacing near the entrance, talking quietly to herself and looking upset. You cannot tell whether she is a guest, whether she is on a call through an earpiece, or whether she would want help at all. Jun-ho mutters that you should keep your distance: she is clearly not well, he says, and strangers stepping in can make things worse. Your shuttle leaves in four minutes. You could approach her, quietly mention it to the front desk, or stay where you are.
The two questions
- 1What would you do, and what would you say to Jun-ho?
- 2Describe a time you were unsure whether a stranger needed help. What did you do, and what did you learn?
What raters look for
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
