Scene to read · Communication, Equity
He says he understands
You work at the front counter of a city housing office.
Mr. Haddad has come in about a notice saying his family must leave their apartment in 60 days unless he files an appeal by Friday. He speaks little English, so his 12-year-old son, Omar, is interpreting. Each time you explain something, Omar says only a few words to his father, and he looks close to tears.
The scene
You: It's really important that your dad knows the appeal has to be filed by Friday.
Omar: (a few words to his father, then to you) He says okay. He understands.
Omar: Can we go now? I don't want to talk about this anymore.
The two questions
- 1What would you do?
- 2What are the risks of relying on family members, especially children, to interpret important information?
What raters look for
- Communication
- Listens first, speaks clearly and respectfully, and adapts the message to the listener.
- Equity
- Notices unequal access or treatment and acts fairly, especially for people with less power.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
