Scene to read · Professionalism, Empathy
Text me whenever
You are a volunteer mentor with a youth mentoring program, matched with a 16-year-old named Kiara.
The program's rules say mentors contact mentees only through the program's messaging app and during set hours. At the end of your weekly meeting at the library, Kiara hesitates before leaving.
The scene
Kiara: Things at home are really bad right now. You're the only person I can actually talk to.
Kiara: Can I have your real number and just text you whenever? Please don't tell Ms. Duarte. She'll make it weird.
The two questions
- 1How would you respond to Kiara?
- 2Describe a time you had to say no to someone you wanted to help.
What raters look for
- Professionalism
- Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
- Empathy
- Recognizes what others feel and need, and lets that shape the response without losing judgment.
Answer scenarios like this on the real timers
Answer both questions on the clock, and get each one scored 1–9 the way raters score. Your first set is free, no card.
Practice free
