Updated

Free practiceVideo scene · 0:20 · Fairness, Professionalism

Casper equity practice question: guests seated by how they look

Watch the scene, then type answers to both questions on a 3.5-minute timer, as in the typed section of Casper. Submit to get your answers scored with a free account. Our top-graded model answer to each question, and why it works, is below.

You are a host at a popular downtown restaurant.

It is your second week on the job. A family in business clothes and four construction workers in work boots and high-visibility vests arrive at the same time. Two window tables and two tables beside the kitchen doors are free. Your manager steps up beside you at the host stand.

What happens in the scene?

Manager: Busy night already.

Manager: (quietly) Family by the window. Put the guys in the vests next to the kitchen.

Manager: Window tables sell the place to people walking by. You understand, right?

Can you answer both questions in 3.5 minutes?

Your answers

3:30

You get 3.5 minutes to type answers to both questions, the same time the typed section of Casper gives each scenario. The questions appear when the clock starts.

What does a top-quartile answer look like?

Try the questions first, then compare. Each answer below is a top-quartile example from Confetto's Casper scorer, graded by it on the 1 to 9 scale raters use.

  1. Question 1

    How would you respond to your manager's instruction about where to seat the two groups?

    I would avoid making either group feel judged or unwelcome. Quietly, I would ask my manager whether there is a reservation or table-size reason for that arrangement. If it is only about their clothing, I would say that I think we should use the same seating criteria for everyone. Since they arrived together and two window tables are open, I would offer those to both parties if they fit, while checking their preferences. After the rush, I would speak privately with my manager about why appearance-based seating is unfair and could damage customers' trust. If this became a repeated expectation, I would raise it with the owner.

    Graded 8.5 of 9 by Confetto's Casper scorer

  2. Question 2

    Describe a time you saw someone treated differently because of how they looked. How did you respond?

    At school, I heard classmates mocking a student's worn shoes. I knew the student a little, and they looked uncomfortable. I said calmly that commenting on their clothes was unkind, then asked the student if they wanted to come sit with me. Away from the group, I checked how they were feeling rather than assuming they wanted me to make a complaint. They told me it had happened before, so I offered to go with them to a teacher, which they accepted. I learned that helping someone feel included matters, but repeated bullying also needs follow-up. I would support their choices without leaving them to handle it alone.

    Graded 8.5 of 9 by Confetto's Casper scorer

Model answer grades (Confetto's Casper scorer, mean of 2 runs, 1 to 9 scale)
QuestionAspects it looks atGrade
Question 1Fairness, Professionalism8.5 of 9
Question 2Fairness, Professionalism8.5 of 9

Why do these model answers score well?

In our scorer's words:

  • You checked for legitimate seating reasons before concluding the manager's instruction was based on appearance.
  • You proposed consistent treatment and a private, proportionate follow-up with the manager.
  • In Question 2, you asked what support the student wanted and offered to accompany them to a teacher.

The model answers are examples written by Confetto's Casper scorer, not real applicants' answers. The grades are from that scorer, not official Casper scores.

More on this theme: how to answer Casper fairness questions.

Questions about this scenario

What does the guests seated by how they look scenario test?
It looks at fairness and professionalism. Fairness: Notices unequal access or treatment and acts fairly, especially for people with less power. Professionalism: Is reliable, respects boundaries and confidentiality, and holds a consistent standard under pressure.
How long do you get to answer it?
3.5 minutes to type answers to both questions, the time the typed section of Casper gives each scenario, according to Acuity Insights.
How were the model answers graded?
Confetto's Casper scorer graded each model answer twice on the 1 to 9 scale raters use: question 1 8.5 of 9 and question 2 8.5 of 9, on average. These are our scorer's grades, not official Casper scores.
Is this a real Casper question?
No. The scenario is original and written by Confetto for practice. None of it is taken from Acuity Insights' test or sample content.

Practice more scenarios on the real timers

Answer video and typed scenarios on the clock, and get every answer scored on the 1 to 9 scale raters use.

Start your free week

More Casper practice questions

All eight

Casper is a registered mark of Acuity Insights. Confetto is not affiliated with, endorsed by, or sponsored by Acuity Insights or Casper. Practice scenarios are original and written by Confetto.